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Video Tutorials
These 5-10 minute tutorials will guide you through key features in setting up and using MSP.
Getting Started
18 videos
Overview
Bird's Eye Overview 6 min
A bird's eye overview covering the basics of getting started with MSP.
Transitioning to MSP 2 min
Krista Kutz discusses how she implemented MSP at Old St. Pat's.
Crash Course for New Admins 7 min
Ensure a smooth transition and learn the basics of MSP when taking over a database that has been set up by someone else. Click here for the companion guide.
Ministries
Creating Ministries 4 min
Learn how to define your ministries and configure their settings.
Labeling Positions 4 min
Covers the two methods you can use to label positions in a ministry.
Using Titles 3 min
Learn how to use titles to categorize volunteers (by gender, level, etc.).
Service Times
Creating Service Times 4 min
Learn how to create weekly, monthly, and yearly services.
Volunteers
Creating Volunteers 7 min
Discusses how to manually add volunteers and set up their profiles.
Importing Volunteers 4 min
Covers importing volunteers from an Excel spreadsheet, .csv or .txt file.
Sync with Management Software 4 min
Learn how to synchronize MSP with your church management software.
Communicating with Volunteers
Managing the Web Terminal 6 min
An overview of the most important aspects of the Web Terminal for use with the Web Terminal Setup Checklist.
Creating Announcements 5 min
Learn how to craft Announcements to reach your volunteers by email or text message.
Managing Announcements 2 min
Once your message is sent, use the Announcements pane to track sent emails and texts, follow up on polls and RSVPs, and print emails for those without internet access.
Scheduling Volunteers
Creating a Schedule 5 min
An overview of how to create and distribute the schedule. You’ll learn about the scheduling cycle and the 4 scheduling methods available.
Team Scheduling 3 min
Learn how to set up teams to schedule volunteers together, and optionally how to rotate teams in fixed, repeating patterns.
Rotational Scheduling: Preassignments 4 min
Learn how to setup repeating and/or rotational assignments for volunteers using MSP.
Reports 5 min
Once you have created a schedule, learn how to leverage your schedule data to gain insights and ensure a fair distribution.
Posting and Printing Schedules 6 min
Discusses how to post a schedule on the web, and how to export for printing.
Additional Features
5 videos
Notes and Resources 5 min
Learn how to add notes or resources to services.
Rosters 5 min
Discusses creating rosters of volunteer info to print or post online.
Tracking Custom Information 5 min
Learn how to track extra volunteer information by creating custom fields.
Enrollment Forms 4 min
Learn how to setup and customize an online form to capture new volunteers.
Using the Sign-in Kiosk 3 min
Learn how to set up and use the Sign-in Kiosk to track attendance.
Videos for Volunteers and Leaders
5 videos
Web Terminal: Volunteers 6 min
Designed for volunteers to learn how to use the Web Terminal.
Printable guide available as well!
MSP App for Volunteers 4 min
Designed for volunteers to learn how to use the MSP app.
Printable guide available as well!
Updating your MSP Profile 4 min
Explains the My Profile tab of the Web Terminal in more detail.
Web Terminal: Leaders 6 min
Designed for leaders to learn how to edit volunteer profiles, make changes to schedules, and communicate using Announcements. Click here for step-by-step articles for Leaders.
MSP App for Leaders 5 min
Designed for leaders to learn how to use the MSP app to edit volunteer profiles, make changes to schedules, and communicate using Announcements.
Join our next webinar
These online training sessions will take you step-by-step through different aspects of the program and include a live Q&A.
Holiday Scheduling
In this 30-minute webinar, we’ll learn how to create those special Christmas schedules well in advance, along with the best practices for scheduling volunteers, posting separate holiday schedules, hiding special services until you’re ready, and more!
October 11, 1:30 PM ET
Recorded Webinars
We record all our webinars, so if you can’t make it live or want to watch it again, you can find past presentations here!
Painless Ministry Scheduling
Are you looking for an easier way to schedule, connect, and grow your ministries? Join us to see how Ministry Scheduler Pro can save you time and increase ministry participation.
Tips to simplify volunteer management
Join us for a webinar on how to save time, get organized and engage volunteers using often overlooked features within MSP. You’ll learn the ins and outs of managing volunteers' profiles, accommodating individual preferences, tracking custom information, and keeping your communications targeted.
Scheduling in a web-based world
Join us for a comprehensive tour of the latest features in MSP 8.2! We’ll explore the newest web-based scheduling tools, including the new Administrators pane, the Families pane, and lightning-fast speeds for all users in the Web Terminal. Plus, learn about what’s in store for the future of MSP and get your questions answered during the live Q&A session. Don't miss out on this exciting opportunity to learn and grow with MSP!
Easter Scheduling
Easter is coming up fast, and we’re here to help! Join us for a 30-minute presentation on tips for scheduling holidays in Ministry Scheduler Pro. We’ll cover best practices for scheduling volunteers, posting separate schedules for special services, communicating with volunteers, and more.
Painless Ministry Scheduling for Southwest Liturgical Conference
Imagine scheduling without the hassle of digging through emails and notes to keep track of your volunteer preferences. Sound impossible? Ministry scheduling can be painless with the right tools! This 20-minute webinar will show you exactly how scheduling software like Ministry Scheduler Pro can help you reinvest the time you spend managing a schedule back into ministry. Get started with a 30-day free trial
Holiday Scheduling
Reduce stress this holiday season by getting those Christmas schedules ready months in advance!
Schedule from anywhere!
Cut down the time you spend at your desk and increase the time you spend working alongside your volunteers! Watch this 15-minute webinar that outlines how to get started with web-based scheduling.
Tackling Today's Top 3 Scheduling Challenges
As a ministry scheduler, you face a special set of challenges. You must stay on top of volunteer changes and preferences, engage current and potential volunteers, and find the most efficient way of scheduling to meet your particular needs. Join us for a 15-minute webinar followed by Q&A to learn how Ministry Scheduler Pro can help you discover easier, time-saving methods to answer your own ministry scheduling challenges!
Tips to make MSP work for you
Every church has its own way of scheduling, and there is no one-size-fits-all solution. Join us to uncover how you can harness MSP to accommodate your unique scheduling needs. Whether that's using more than one scheduling method, managing different schedule lengths, or having more than one person involved in scheduling - you will not want to miss this webinar!
Tips and Tricks for Summer Scheduling
Have questions about changing service times, bringing on new volunteers and dealing with vacation dates? Register for this 30-minute presentation, followed by live Q&A, to learn best practices for updating schedules from one season to the next.
Managing and Communicating with Volunteers in Other Languages
Does your church offer services in different languages? Join this 30 minute live presentation to learn best practices when managing multilingual volunteers, including how to track and display information in a volunteer’s preferred language, and sending messages in various languages.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Family Scheduling Made Easy
Families are an integral part of any church community, but when it comes to ministry, scheduling volunteers with their loved ones can be challenging. Join us for an overview of MSP's "family-specific" features and learn how you can customize settings to fit your church's needs. You'll gain practical tips on scheduling siblings, babysitters and couples, as well as tricks for helping to manage families online through the Web Terminal.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Creating Your Next Schedule
Join us as we walk through a scheduling cycle from start to finish. Topics include creating a schedule, filling it, and then sharing it with your volunteers. Whether you're creating your first schedule or need a refresher, this is the scheduling webinar for you!

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Getting Started with MSP!
If you are new to MSP, then this is the webinar for you! We will cover the basics of setting up your database and introduce you to MSP features that make scheduling easy. There will be a live Q&A at the end, so be sure to bring any questions you may have about the program.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Spring Cleaning with MSP
A new season can mean new volunteers, new service times and changes to ministries. Join us for tips on how to accommodate all three, as well as how you can get Ministry Leaders involved to help. During the 30-minute live presentation you’ll learn how to make changes to your MSP database with confidence.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

View all 15 Webinars
User Manual
This comprehensive guide covers all aspects of MSP. Search online and/or download and print it out so you have all the answers you need at your fingertips.
View MSP User Manual
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